The system automatically deducts the following annual membership fees from the card from which the first payment was made. If this fails, you will be notified by email with a link, where you will be able to pay the membership fee with a new card. Credit card data may be modified at any time by logging in to your user account on our website.

No. SkyCU is an independent, non-profit association supported by membership fees paid by members, as well as occasional and regular donations.

As founders, our experience in the recent years has been, that having travel insurance alone is not always enough when traveling abroad. In the case of injury abroad, the cost of repatriating a patient can be enormous, and medical and / or geographical considerations are often overridden by economic factors in the decision-making process. SkyCU membership helps to provide a fixed percentage discount on air ambulance transport costs to the subscriber. Our aim with this support is to improve access to aeromedical patient transports, by also encouraging insurers in their decision during decision making process to favor this mode of transport over others.

SkyCU provides a personalized and professional service to its members 24 hours a day, 7 days a week. In addition to insurers and assistance providers, our own qualified staff can answer questions and provide reliable information about the course of patient transport. As part of the membership, we provide only technical information related to the organization of aeromedical patient transport. If the patient holds a travel insurance policy, the decision to repatriate the patient falls always under the responsibility and competence of the insurer. However, membership provides an additional opportunity to make air ambulance available in medically and / or geographically justified cases, since in exchange for the membership fee, the Club takes over a significant part of the air ambulance costs in the form of a discount supplied to the insurer, other legal entity or to a natural person.

Anyone who wishes to have easier access, at a discounted price, to air ambulance capacity in a safe, reassuring and affordable way. If the member also has travel insurance, we can provide the insurer with the discount information which may encourage them to choose this fast and less burdensome mode of transport for the patient in geographically and / or medically justified cases.

Anyone can join the SkyCU Club by providing some personal information and paying the first annual membership fee.

There are no special entry conditions. Anyone who is over the age of 18 and has paid the annual membership fee can be a member of the Club.

1. If traveling from your home country to abroad for a medical treatment follow these steps:

• Contact our partner indicate SkyCU membership
• Ask for quotation
• Follow steps provided by the Dispatch Centre

2. If you have an accident/injury abroad, do have travel insurance and you need to be repatriated to your home country, follow these steps:

• Notify your travel insurance provider (if any)
• Notify your insurance provider that you are a SkyCU Air Ambulance Club member.
• Also notify SkyCU about the accident.
• If the insurer contacts us, we will inform you about the possibility of a discount that will affect you and help you arrange your repatriation.

3. If you have an accident/injury abroad, do not have travel insurance, you should follow the process below:

• Contact our partner indicate SkyCU membership
• Ask for quotation
• Follow steps provided by the Dispatch Centre

Membership becomes effective immediately after payment, but entitlement to the discount is valid from the zero hour of the 31st day following the first payment. If your membership is renewed by automatic payment, the above restriction does not apply you will be immediately entitled for the discount.

With a membership fee, one person can claim the discount once per membership year for one destination. Note that if you have to travel abroad for a medical treatment your SkyCU membership covers discount only in one direction and not for a return trip.

By logging in to your user account, you can view the personal details of your membership, and change the following data:

• Address information (billing address)
• User account password

If you need to modify other information, please send us the information to be changed in the form of a hand-signed, scanned letter to:  info@skycu.org.

The discount can only be applied to an air ambulance transport ordered from the contracted partner of the Club.

Usually not more than one, but this is always dependent upon the general condition of the patient/injured person.

Territorial scope of the service area of our contracted partner includes all European countries (with the exception of Iceland, Greenland, Faroe Islands); and certain areas of Ukraine, Russia, Turkey, Morocco, Algeria, Tunisia and Egypt are evaluated on an individual basis. Active war zones are an exception in all cases!

SkyCU does not transport a patient, it is always done by the contracted partner, but in general, the flight is organized to the most suitable and available departure and arrival airport nearest the patient’s hospital.

It is usually organized by the cost bearer, but our contracted partner also provides a full service.  Please Note: Membership discount applies to the cost of the air ambulance only.  Other related services are invoiced at full price.

For example, in case of an individual membership the price of the transport worth of EUR 13,500,  can be reduced to EUR 11,880 with a 12% discount on the paid membership fee. This is how much an air ambulance will cost the insured or other cost bearers, i.e.:   A SkyCU membership will reduce the cost of transport by EUR 1,620.

The information provided when donating is for technical purposes only. We do not store any information you provide, it is immediately deleted from the system after the successful transaction.

Yes, in this case we ask that you notify our colleagues by email (info@skycu.org) so that we can ensure that the amount is used for the project(s) you have chosen. Any general or targeted donations are more than welcome.